FAQs

MEDIA & PHOTOGRAPHY

  1. What types of photography services does Heatwave Athletics offer?
    We offer Team Media Days, Game Day Coverage, Individual Player Shoots, and Sports Action Photography.

  2. How do I book a Team Media Day?
    Visit our website or contact us directly via email or social media to schedule a free Team Media Day.

  3. Are Media Days really free?
    Yes! Media Days are free to host—players and parents can purchase digital images or prints afterward.

  4. Can I purchase individual photos from Media Day?
    Absolutely. Each athlete will have access to a personalized gallery where they can choose and purchase their images.

  5. How long does it take to receive my photos after a shoot?
    Turnaround time is typically 3–5 business days, depending on the number of athletes and edits needed.

  6. Do you offer edits or custom graphics with the photos?
    Yes. We offer custom-designed graphics for an additional fee, perfect for social media and recruiting.

  7. Can we request a specific photographer or editor?
    You may request a specific photographer, and we’ll do our best to accommodate based on availability.

  8. Are photos available in both digital and print formats?
    Yes! We offer both high-resolution digital downloads and professional-quality prints through our online store.

  9. Do you cover away games or only home games?
    We cover both! Travel fees may apply depending on distance.

  10. What should athletes or teams wear for Media Day?
    Full uniform (jersey and shorts), clean shoes, and any props (basketballs, medals, etc.) to enhance the shoot.

EVENTS & SHOWCASES

  1. What events does Heatwave Athletics host throughout the year?
    We host Unsigned Senior Showcases, Skills Camps, Media Day Pop-Ups, and Highlight Reel Tournaments.

  2. How do I register for an Unsigned Senior Showcase?
    Registration is available on our website or can be requested by email with athlete details and payment.

  3. Are college coaches invited to your showcases?
    Yes. We invite coaches at the D1, D2, D3, NAIA, and JUCO levels to scout talent at our events.

  4. What age groups do your events cater to?
    While our primary focus is on youth sports, we proudly offer services for athletes of all ages.

  5. What is the cost to attend or participate in an event?
    Pricing varies per event, but showcases generally range from $50 to $100 per participant.

  6. Can parents and spectators attend your events?
    Yes! Spectators are welcome. Tickets are typically sold at the door or online in advance.

  7. Do participants receive highlight reels or photos after the event?
    Players can purchase a highlight reel or photo package separately before or after the event.

  8. How can I volunteer or become a vendor at a Heatwave event?
    Send us a message via our website or email to apply as a vendor, sponsor, or volunteer.

  9. Will there be live streaming or media coverage of the showcase?
    Select events may be live-streamed, and we provide full media coverage including photography and interviews.

  10. What safety protocols are in place at your events?
    We follow local guidelines for COVID-19 safety, provide athletic trainers on site, and have staff monitoring all activity.

MARKETING, PR & GRAPHIC DESIGN

  1. What types of graphic design services do you provide?
    We offer flyers, commitment graphics, team schedules, player highlights, social media posts, and branding kits.

  2. How can I request a custom flyer, logo, or promo post?
    Fill out our design request form on our site or DM us with your vision, details, and deadline.

  3. Do you create recruiting profiles or media kits for athletes?
    Yes! We create digital recruiting kits that include photos, stats, bios, and contact info for college coaches.

  4. What’s included in your PR and marketing packages?
    Packages may include social media promotion, press release creation, interview clips, and content strategy sessions.

  5. Can Heatwave Athletics manage my team or player’s social media?
    Yes, we offer social media management packages for teams and standout athletes to boost exposure.

  6. How do I view samples of your graphic design work?
    Visit our Instagram (@HeatwaveAthletics) or website portfolio to see examples of past work.

  7. What is the turnaround time for marketing materials?
    2–4 business days depending on the complexity of the request and current queue.

  8. Do you work with schools, AAU teams, or individual athletes?
    We work with all of the above! Whether you’re a team or solo athlete, we tailor services to your needs.

  9. Is there a discount for bulk graphic design orders?
    Yes, teams or clients who order 3 or more designs can receive discounted bundle pricing.

  10. How can I feature my athlete on the Heatwave Athletics page?
    Tag us in your posts or send us a message with your highlights—we regularly spotlight athletes in our community.

POLICIES & PAYMENTS

  1. What payment methods do you accept?
    We accept debit/credit cards, Apple Pay, Cash App, and PayPal. Payments are made securely online.

  2. How do I access the online store to buy prints or downloads?
    A link will be sent to you after your shoot or event. Galleries are hosted on our secure platform.

  3. Do I need to sign a media waiver before a shoot or event?
    Yes. All participants (or their guardians) must complete a waiver before any services are rendered.

  4. What is your cancellation or rescheduling policy?
    Cancellations must be made at least 48 hours in advance to avoid a rescheduling fee.

  5. Is there a deposit required for booking private sessions?
    Yes. A 25% non-refundable deposit is required to secure your date and time.

  6. How do I receive my photos after purchasing?
    You’ll receive a download link via email once payment is confirmed. Prints are shipped within 7–10 business days.

  7. Can I get a refund if I’m not satisfied with the photos or graphics?
    Due to the nature of digital products, we don’t offer refunds, but we’re happy to revise based on feedback.

  8. Are there additional travel fees for services outside your area?
    Yes. A travel fee may apply for locations more than 30 miles outside of our coverage area.

  9. How do I update my contact or payment information?
    Contact us directly and we’ll update your profile in our system. Always ensure info is current before bookings.

  10. Are there different pricing tiers for teams vs individuals?
    Yes. We offer team rates, group discounts, and special pricing for organizations booking multiple services.